Online Returns Form

We’re sorry to hear that you wish to return your jewellery. Please fill in the form below and our Customer Services team will get in touch to assist you.

About you

Your Name *

Your Email *

Address Line 1 *

Address Line 2

Town/City *

Postcode *

About your order

Order number *

Item number *

Description *

Quantity to return *

Reason for return *

Message (optional)

How to return your item

Returns must be posted within 14 days of receiving your Order Return Number.

All items to be returned under one order number must be returned in one shipment. Any subsequent returns from the same order may incur additional shipping charges to you.

Please include a copy of your despatch note or at least your name and order number with your parcel.

Please place item(s) in the original packaging and ensure the outer box is completely and securely sealed. If this packaging has been damaged in any way you may replace it with another box of the same size and thickness.

We will send you a letter with a shipping label to attach to your parcel.

Once your order has been checked and accepted we will issue your refund within 30 days.

Read our Delivery & Returns policy